Why I Love Geeks123 …

Reasons why our clients choose Geeks123 as their IT Support Provider

They gave me the confidence …

Being a social worker by profession, the prospect of computer programs and IT was very intimidating to me. I was introduced to Geeks123 by a colleague who was very happy and impressed by your timely response and understanding of the need and nature of the business. When I met your team, my impression of the knowledge and understanding they had of the nature of my needs was confirmed. They gave me the confidence that they could provide the type of IT support my business needed to be successful.

They have been very responsive …

The transition into the new computerized system has had its own challenges, however, through it all, the Geek123 has been very responsive and accessible to resolve any problems with the access and compatibility issues with system’s interface with the State’s IT systems. The response to queries or assistance have been outstanding.

They respond in a timely manner …

They respond in a timely manner and even if it is not the answer I am looking for they come up with a creative fix or solution for all of our problems. Thanks Geeks123!

Quick response and willingness to help …

I love Geeks123 because of their quick response and willingness to help resolve my VPN login issues. Ricky was awesome!

Their tech Ricky is always helpful …

Your tech Ricky is always helpful! He rushed in on a Saturday to bring in the parts I needed to fix my office computer. He is always courteous and smiling. He is a huge asset to your company!

Their team is easy to work with …

I have been delighted with the work of Geeks123 and truly appreciate their work in re-establishing my e-mail and files when Windows 8.0 literally caused a business melt-down. The team was there for me and I was up and running in under a day with virtually everything intact. The team is easy to work with, grasps issues quickly and comes up with practical solutions that work. Please count me as a satisfied customer!

Their availability is unmatched …

I can’t say enough how incredibly grateful I am for the Geeks123 service. They have spent so much time working with me to create solutions for my day to day issues. Their availability is unmatched as well. Anytime we’ve had a technical problem, their techs dial in to solve the issue immediately

Everyone is so helpful …

I love Geeks123 because of the quick and helpful response I received with the issue I was having. Everyone is so very helpful!

Perfect blend of confidence and knowledge …

Geeks123 was not the first company that I utilized but they became the last company I will use. I found someone who understood my problems and how to fix them. Things were explained in a way that I could understand, without feeling stupid. I saw a perfect blend of confidence and knowledge that put me very much at ease.

Their personalized service …

I feel the personalized service I receive is what makes Geeks123 the right company for me. Everyone treats you like a friend. I never feel rushed. I like how I can ask a hundred questions until I understand something and they never loose patience. That is not a trait shared by many businesses. I have no problem recommending Geeks123 to anyone.

There was an immediate response …

There was an immediate response to my ticket and the problem was fixed in minutes

They fix problems a lot faster …

Being a small business with four employees, each with a desktop PC, and a fifth computer acting as a server, we had no IT person. If there was a computer not working properly, I would have to troubleshoot it. If after several hours I could not fix it, I would call a company for service who would send a person the next morning and charge us about $120 an hour. Sometimes the technician was good; sometimes not. When I heard about Geeks123, their service plan was less what I had been paying for service calls, but I no longer had to spend hours first trying to troubleshoot before I call for service. And they fix problems a lot faster.

My business has been helped in many ways …

My business has been helped in many ways. I no longer worry that I will lose my files, if the computer crashes. I know I am protected from viruses. My business depends a great deal on the records and files in the computer. I no longer worry about that, it is being taken care of, around the clock. I rest easy knowing Geeks123 is behind my system and should a problem arise, I know it will be taken care of swiftly.

I would not have been able to expand my business …

My business is running smoothly with the IT support that Geeks123 has provided because this is a very integral aspect of the service delivery system and without it I would not have been able to expand my business. Your IT support has been available whenever I have experienced a problem and it has been resolved in a very timely manner.

Professional and understood the sense of urgency …

Everyone that worked on the issue was professional and understood the sense of urgency required. Special thanks to Ricardo Ramsey!!!

It was fixed right away …

I had an issue with one of my main programs we use in sales. When I called the help desk, they knew exactly what the cause was for the error message. It was fixed right away while on the phone. Thank you Geeks123!

They has helped us make more money …

Geeks123 has helped our business by fixing our problems at a reasonable cost, leaving us more time to do our work and make more money.

Their service has been excellent …

We are starting our second year with Geeks123 because their service has been excellent. Incredibly, their help chat online actually answers quickly with very few canned greetings and worthless questions for you to type while they are answering other peoples’ questions as is so common with other chat online services.